Privacy policy
In accordance with the General Data Protection Regulation (GDPR — EU 2016/679) — Last updated: September 2026. This translation is provided for information only; the French version is the legally binding one.
1. Data controller
Bûches et Bois
La Croix Martin, 56460 Lizio, France
SIRET: 527 657 019 00040
Email: contact@buchesetbois.com
2. Data collected and purposes
| Data collected | Purpose | Legal basis | Retention period |
|---|---|---|---|
| Name, first name | Processing the order, issuing the order form | Performance of the contract | 14 days (PDF), 5 years (accounting) |
| Email address | Sending the order form, delivery confirmation | Performance of the contract | 14 days (PDF), 5 years (accounting) |
| Phone number | Coordinating delivery | Performance of the contract | 14 days (PDF), 5 years (accounting) |
| Delivery address | Organising and carrying out delivery | Performance of the contract | 14 days (PDF), 5 years (accounting) |
| Browsing data (Google cookies) | Audience analytics, website improvement, advertising | Legitimate interest / Consent | 13 months |
3. Data sharing
Your personal data is never sold to third parties. It may be shared with:
- Google (Tag Manager, Analytics, Ads): For audience analytics and advertising campaigns. Your data may be transferred outside the EU. Google is certified under the EU-US Data Privacy Framework.
- Our hosting provider: For the technical hosting of the website and the order database.
- Our email service (SMTP): For sending order confirmation emails.
4. Cookies
This website uses the following cookies:
- Google Tag Manager cookies: Allow our analytics and advertising scripts to load.
- Google Analytics cookies: Measure website traffic (pages visited, duration, traffic source).
- Google Ads cookies: Measure how effective our advertising campaigns are.
You can turn off cookies in your browser settings. Some features of the website may then be affected.
5. Your rights
Under the GDPR, you have the following rights over your data:
- Right of access: Obtain a copy of your data
- Right to rectification: Correct inaccurate data
- Right to erasure: Ask for your data to be deleted
- Right to object: Object to your data being used for marketing
- Right to data portability: Receive your data in a structured format
To exercise these rights, contact us at: contact@buchesetbois.com
You also have the right to lodge a complaint with the French data protection authority, the CNIL (Commission Nationale de l'Informatique et des Libertés): www.cnil.fr
6. Data security
We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration. Order forms (PDF) are automatically deleted from our servers after 14 days.